Last updated: February 2026

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This Privacy Policy explains how The Old Roots Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use www.theoldroots.com (“the Website”).

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1. Information we collect

We may collect:

• Contact details provided through forms (name, email, message) [www.theoldroots.com]

• Information you send us via email.

• Technical data such as IP address, browser type, and usage patterns (automatically collected).

• Preferences and interactions with Website features.

We do not collect payment details on this Website.

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2. How we use your information

We use your personal data to:

• Respond to enquiries.

• Provide information about our vineyard, wines, and activities.

• Improve the Website’s performance and user experience.

• Ensure security and prevent misuse.

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3. Legal basis

Processing is based on:

• Your consent.

• Our legitimate interest in operating and improving the Website.

• Compliance with legal obligations.

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4. Data sharing

We do not sell personal data.
We may share information with service providers who support Website operations (e.g., hosting, analytics).

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5. Data retention

We keep personal data only for as long as necessary for the purposes described or as required by law.

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6. Your rights

Under data protection laws, you have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion

• Withdraw consent

• Object to certain types of processing

To exercise these rights, contact sales@theoldroots.com.

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7. Security

We implement reasonable technical and organisational measures to protect personal data.

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8. Links to other sites

The Website includes links to external websites; we are not responsible for their privacy practices.

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9. Changes to this policy

We may update this Privacy Policy from time to time. Please check it periodically.